The moment a racket is finished stops being a dead end
A racket is done. It goes on the shelf. And then, for a day or three, nothing happens — because telling someone their racket is ready means finding their number, writing the same message you've written a thousand times, and remembering what they owe you. So it waits, and you carry the money a little longer than you should.
When you mark a racket done, Racketworks now writes that message for you: which rackets, the setup you put in, what's owed or that it's paid in full, how to pay you, and a link to the player's own Journal. Copy it straight into a text, or send it as an email. Their Journal updates the moment you mark it — a Ready for pickup banner with the balance, without anyone being told anything.
Every racket carries two facts that move independently: where it is, and whether it's paid. A frame that's back in someone's bag can still owe you money, and a frame still on your bench can be paid for already. Most software collapses those into one status and then can't describe a real shop.
It never sends anything on its own. Every message is a click you make, because deciding when to contact your customer is your job, not your software's. Showing a player the state of their own racket isn't contact — it's their racket. Telling them is different, and that stays with you.
What it doesn't do yet. We don't process card payments, so the message carries your own Venmo or Cash App handle and the money goes straight to you. We also don't send the text — you paste it into your own phone, from your own number, which is the number your customers already know. Sending on your behalf means a messaging vendor, consent records and opt-out handling, and we'd rather not take that on until the simple version has proved it isn't enough.
Where to start. Next racket you finish, mark it done and look at the notify option in the completion flow.