Privacy Policy

Racketworks is stringing-shop software: a staff console and a player-facing Equipment Journal. This page describes what data we collect and how it's used, in plain language.

What we collect

Shop staff enter player names, contact details (email/phone, when provided), racket and string setups, restring history, and payment amounts, to run their stringing business. Players who claim a Journal invite can add their own profile details (playing level, technique, contact info) and how a setup felt to play.

Who can see what

Data is isolated per shop — one shop never sees another shop's players or business data. A player can only see their own Journal: their own rackets, restring history, and payments. Certain fields (internal staff notes, for example) are staff-only and are never exposed to a player, even their own.

How data is used

Player data is used to run the shop's stringing operation (drop-off tracking, inventory, payments, reminders) and to power the player's own Equipment Journal, including matching a player's string tension against public professional-player reference data to suggest "pros who string like you." We do not sell player data, and we do not share it with anyone outside the player's own shop.

Data access and deletion

A player can ask their shop, or email us directly at hello@racketworks.tennis, to export or delete their data. A shop can export or delete its own data at any time by contacting us.

Questions

Racketworks is an early-stage product. If anything here is unclear, or you want more detail on how your data is handled, email hello@racketworks.tennis.